Your privacy matters to us. This Privacy Policy explains exactly what personal data jilibet1 collects, why we collect it, how we use and protect it, and what rights you have as a Filipino player under the Data Privacy Act of 2012.
These cards highlight the most important aspects of how jilibet1 handles your personal data. They are a summary only — the full legal text below governs your rights and our obligations.
jilibet1 collects only the personal data necessary to operate your account, process payments, verify your identity, and comply with Philippine gaming regulations. We do not collect data we don't need.
All personal data is protected with 256-bit SSL encryption in transit and AES-256 encryption at rest. Access to your data is restricted to authorized personnel on a strict need-to-know basis.
Under the Data Privacy Act of 2012 (RA 10173), you have the right to access, correct, object to, and request deletion of your personal data held by jilibet1. These rights are free to exercise.
jilibet1 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Full stop. Your data is used to run your account and improve your jilibet1 experience.
Scope of This Policy: This Privacy Policy applies to all personal data collected by jilibet1 through the jilibet1 website, mobile platform, applications, live chat, email correspondence, and any other channel through which you interact with us. By registering an account or continuing to use the jilibet1 Platform, you acknowledge that you have read and understood this Privacy Policy.
jilibet1 ("we," "us," "our," or "the Company") is committed to protecting the privacy and personal data of every player who uses the jilibet1 Platform. We understand that trust is the foundation of any good relationship — and that trust starts with being transparent about how we handle your information.
This Privacy Policy has been prepared in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. It sets out the types of personal data we collect, the purposes for which we process it, the parties with whom we may share it, the security measures we have in place to protect it, and the rights you have as a data subject.
This Policy should be read together with the jilibet1 Terms & Conditions, which govern your use of the Platform as a whole. In the event of any conflict between this Privacy Policy and the Terms & Conditions on a privacy-related matter, this Privacy Policy shall prevail.
If you have any questions about this Privacy Policy or how jilibet1 handles your personal data, you may contact our Data Protection Officer at any time using the details provided in Section 14 of this document.
For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, jilibet1 acts as the personal information controller in respect of the personal data it collects from players and website visitors. As the personal information controller, jilibet1 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
Where jilibet1 engages third-party service providers to process personal data on its behalf — such as payment processors, identity verification providers, and cloud hosting services — those parties act as personal information processors and are bound by data processing agreements that require them to process personal data only on jilibet1's documented instructions and in compliance with applicable Philippine data protection law.
jilibet1 collects personal data that is necessary, adequate, and not excessive in relation to the purposes for which it is collected and processed. The categories of personal data we collect include the following:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, gender, government ID number (passport, UMID, PhilSys ID, driver's license) | Account registration, age verification, KYC compliance |
| Contact Data | Email address, mobile number, residential address (city, province) | Account communication, support, transaction notifications |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history | Deposit and withdrawal processing, AML compliance |
| Technical Data | IP address, device type, browser type and version, operating system, session duration | Platform security, fraud detection, service optimization |
| Usage Data | Games played, bet amounts, win/loss history, bonus usage, login timestamps | Responsible gaming monitoring, personalization, regulatory reporting |
| Communications Data | Live chat transcripts, support emails, feedback submissions | Customer support, dispute resolution, service improvement |
jilibet1 does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data, except where strictly required by applicable law or regulation (for example, facial recognition for identity verification where mandated by PAGCOR guidelines).
jilibet1 collects personal data through the following channels and methods:
You provide personal data directly to jilibet1 when you: register an account on the Platform; complete identity verification (KYC) procedures; make a deposit or request a withdrawal; contact our customer support team via live chat or email; participate in promotions, surveys, or feedback programs; or update your account profile settings.
When you access and use the jilibet1 Platform, we automatically collect certain technical and usage data through cookies, web beacons, pixel tags, server logs, and similar tracking technologies. This includes your IP address, device identifiers, browser characteristics, pages visited, time spent on each page, and clickstream data. Please refer to Section 10 of this Policy for more information about our use of cookies and tracking technologies.
In certain circumstances, jilibet1 may receive personal data about you from third-party sources, including: identity verification and KYC service providers; payment processors and e-wallet providers such as GCash and PayMaya; fraud detection and anti-money laundering screening services; and publicly available sources such as government databases where permitted by law.
jilibet1 uses the personal data we collect for the following purposes, each of which is supported by a lawful basis as described in Section 6:
Under the Data Privacy Act of 2012, jilibet1 must have a lawful basis for each processing activity involving your personal data. The legal bases on which jilibet1 relies are as follows:
jilibet1 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate safeguards:
jilibet1 engages trusted third-party service providers to assist in operating the Platform. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification and KYC providers, cloud hosting and infrastructure providers, fraud detection and cybersecurity services, and customer support platform providers. All service providers are bound by data processing agreements and are prohibited from using your data for any purpose other than providing services to jilibet1.
jilibet1 may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, the Bureau of Internal Revenue (BIR), or other Philippine government authorities where required by law, court order, or regulatory directive. jilibet1 will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of all or substantially all of jilibet1's assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity prior to the transfer taking effect.
Our Commitment: jilibet1 will never share your personal data with advertisers, data brokers, or unaffiliated third parties for their own marketing or commercial purposes without your explicit prior consent.
jilibet1 retains personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulation. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data | Duration of account + 5 years after closure | PAGCOR regulatory requirement, AMLA |
| Financial transaction records | 10 years from transaction date | Anti-Money Laundering Act (RA 9160) |
| Customer support communications | 3 years from last interaction | Dispute resolution, legitimate interests |
| Technical and usage logs | 12 months from collection | Security monitoring, fraud detection |
| Marketing consent records | Until consent is withdrawn + 1 year | Consent management compliance |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with jilibet1's data disposal procedures. Anonymized data that can no longer be linked to an identifiable individual may be retained indefinitely for statistical and analytical purposes.
jilibet1 implements a comprehensive set of technical, organizational, and physical security measures designed to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include, but are not limited to:
While jilibet1 takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for keeping your jilibet1 login credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.
jilibet1 uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain your session, remember your preferences, and collect analytical data about Platform usage. A cookie is a small text file placed on your device by a web server when you visit a website.
You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a new cookie is set. Please note that disabling certain cookies may affect the functionality of the jilibet1 Platform and your ability to access certain features. Instructions for managing cookies in common browsers are available in each browser's help documentation.
Under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights in relation to your personal data held by jilibet1. These rights are free to exercise and jilibet1 will respond to all valid requests within thirty (30) days of receipt.
You have the right to obtain confirmation of whether jilibet1 holds personal data about you, and to receive a copy of that data along with information about how it is processed.
You have the right to request correction of any inaccurate or incomplete personal data that jilibet1 holds about you. You may update basic account information directly through your account settings.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jilibet1's legal retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests in certain circumstances.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
If you believe jilibet1 has not handled your personal data in accordance with the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
To exercise any of the above rights, please submit a written request to our Data Protection Officer at [email protected] with the subject line "Data Subject Rights Request." Please include your full name, registered email address, and a description of the right you wish to exercise. jilibet1 may request additional information to verify your identity before processing your request.
The jilibet1 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. jilibet1 does not knowingly collect personal data from individuals under the age of 21. If you are under 21 years of age, you are not permitted to register an account or use the jilibet1 Platform in any capacity.
If jilibet1 becomes aware that it has inadvertently collected personal data from a person under the age of 21, it will take immediate steps to delete that data and close the associated account. Any deposits made by an underage player will be returned to the depositing payment method, and any winnings generated will be forfeited.
Parents and Guardians: If you believe that a minor in your care has registered an account on jilibet1, please contact us immediately at [email protected]. We will investigate and take appropriate action promptly. We also recommend using parental control software to restrict access to gambling websites on shared devices.
jilibet1 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made to this Policy, jilibet1 will update the "Last Updated" date at the top of this page and, where practicable, notify registered players via email or in-platform notification.
We encourage you to review this Privacy Policy periodically to stay informed about how jilibet1 is protecting your personal data. Your continued use of the jilibet1 Platform following the posting of any changes to this Policy constitutes your acknowledgment of those changes.
If any change to this Privacy Policy materially affects the way jilibet1 processes your personal data in a manner that requires your consent, jilibet1 will seek your consent before implementing the change.
jilibet1 has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Data Privacy Act of 2012 and the National Privacy Commission's guidelines on DPO designation. The DPO is responsible for overseeing jilibet1's data protection strategy, ensuring compliance with applicable privacy laws, and serving as the primary point of contact for data subject rights requests and privacy-related inquiries.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way jilibet1 handles your personal data, please do not hesitate to reach out through any of the following channels:
Data Protection Officer
Email: [email protected]
Subject line: "Data Privacy Request" or "Privacy Inquiry"
General Customer Support
Email: [email protected]
Live Chat: Available 24/7 through the jilibet1 Platform
jilibet1 aims to acknowledge all privacy-related inquiries within two (2) business days and to provide a substantive response within thirty (30) calendar days of receipt. For complex requests, jilibet1 may extend this period by an additional thirty (30) days, in which case you will be notified of the extension and the reasons for it.
If you are not satisfied with jilibet1's response to your privacy inquiry or data subject rights request, you have the right to escalate your complaint to the National Privacy Commission of the Philippines, which maintains a formal complaints process for data subjects whose rights under the Data Privacy Act have not been adequately addressed.
Now that you know exactly how jilibet1 protects your personal data, you can focus on what matters — enjoying over 500 games, instant GCash payouts, and 24/7 Filipino-friendly support.